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Return and Refund Policy

 We kindly ask that you carefully inspect your items before accepting  receipt of the delivery. We take the highest precautions to bring you the best products possible . However  we ask that any issues or discrepancies be photographed , for documentation and processing  purposes with our Claims Department  .

After  signing and accepting for delivery , Misting Solutions Bahamas  will not be held responsible for  damaged items unless there is a factory defect or fault that has been deemed as eligible for further processing by Misting Solutions Bahamas  representative  . Upon approval , we will take the appropriate steps required to provide you with  a replacement or alternative solution  in correspondence with our supply and delivery network 

We  readily offer a (30) day  refund policy on defective merchandise claims  that have  been Processed and deemed to qualify  by our Claims Department . 

Please note that electrical parts , components ,fixtures and  custom ordered products  cannot be returned or refunded.

For More information or assistance in regards to making a claim , please  contact our Claims manager at  timothynottage@mistingsolutionsbahamas.com



Delivery and Installation policy

Delivery

Our Domestic Delivery Consists of point to point delivery  , this being from "Us"- Misting Solutions Bahamas to the first available entry way of your home or business ( door , entryway ,garage ) . We will not be liable for any Large items or packages that cannot physically fit through any of  the specified  entry ways . Any items that fall into this category will be the responsibility of the client unless otherwise requested and approved  .

*Items That weigh more than 150 LBS will considered Large / Bulky orders or ,where  otherwise deemed overly cumbersome in dimension by our Delivery team. 

 Large / Bulky orders over 150 LBS will  be delivered to the first point of entry ,and up to a maximum of 3 Steps provided that they  fit through one of the specified points of entry .


Please Note that  Singular Items weighing over 75 LBS  may incur longer shipping  times, due to their size or dimensional weight .   We aim to offer you the most competitive pricing . In doing so,   our larger items  or bulky orders automatically apply for ocean freight . For Expedited Shipping request ,item eligibility , or estimated time of arrival please contact us for more information  . 



Our Rights

Our Rights

 


By accessing and using this website, you agree to the following terms regarding the rights and responsibilities of Misting Solutions Bahamas . We reserve the right to make changes to the content, services, and policies on our website as we deem necessary. Below are the key rights that we, as the website owner, retain:

                Intellectual Property Rights

  • All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Misting Solutions Bahamas  ,its licensors and suppliers and is protected by copyright, trademark, and other intellectual property laws.
  • You may not copy, reproduce, distribute, or create derivative works from any content on this website without our express written consent.

               Right to Modify Website and Services

  • We reserve the right to modify, suspend, or discontinue any part of this website or our services at any time without prior notice. We may also update, remove, or replace content and features as needed to improve the user experience or in response to legal requirements.

                 Right to Terminate Access

  • We reserve the right to suspend or terminate your access to the website at our sole discretion, especially if we believe that you have violated our terms of use, engaged in illegal activities, or disrupted the functionality of the website.

                  Right to Modify Terms

  • We may update or revise our terms and policies at any time. We will notify users of such changes by updating the "Effective Date" at the top of this page. Continued use of the website after such changes will constitute acceptance of the updated terms.

                    Limitation of Liability

  • To the fullest extent permitted by law,  Misting Solutions Bahamas  is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or any services provided through it, including but not limited to damages for loss of profits, data, or business opportunities.

                   Right to Monitor and Enforce Policies

  • We reserve the right to monitor and enforce compliance with our website's terms of use and policies, including investigating and taking appropriate legal action if we suspect any fraudulent, unlawful, or harmful behavior.

                     Indemnity

  • You agree to indemnify, defend, and hold harmless Misting Solutions Bahamas , its affiliates, employees, officers, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of or in connection with your use of the website, violation of these terms, or infringement of any rights of third parties.

                     Right to Privacy and Data Usage

  • We respect your privacy and handle your personal data in accordance with our [Privacy Policy]. We may collect and use your data for the purposes outlined in that policy. By using this website, you consent to such data practices.

                     Right to Control Content and User Contributions

  • We have the right to monitor, edit, or remove any user-generated content (such as comments, reviews, or submissions) that violates our terms, is harmful, offensive, or otherwise not in alignment with our website's goals.

                    No Warranty

  • We make no representations or warranties regarding the accuracy, reliability, or completeness of the content on this website. The website and its content are provided "as is" and without any express or implied warranties, except as required by law.


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